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| MailSafe Encrypted Email |
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THE PROBLEM OVERVIEW:
MailSafe™ makes it easy to send secure, encrypted messages to anyone, no matter what email system they use. Password-protected, secure web portal access ensures delivery integrity and confidentiality. Once a message is delivered into MailSafe™, the recipient must login to retrieve it. The MailSafe™ service is administered via KRAA’s Viewpoint web portal where a Dashboard tab shows real-time information, a Message List tab provides a comprehensive audit trail of every message, and a Reporting tab shows useful information for current and prior months that can be saved as a PDF for later use. There are also tabs for Rules Management and Exempt List.
The KRAA SolutionWhen an email user is subscribed to KRAA’s MailSafe™ service, each outgoing message is scanned by a content filtering engine. The filtering engine checks for “Secure:” in the Subject: field as well as any other Available Rules or Custom Rules to which the client is subscribed. The email is encrypted, stored in a secure MailSafe™ server, and a notification is sent to the Recipient(s) that a secure email is available for viewing. The notified recipient must then click on the link and is taken via SSL, a secure Web communications protocol, to a registration page to create login credentials, or a login page if previously registered. The MailSafe™ server infrastructure is well-protected inside KRAA’s secure data center by multiple layers of intrusion defense systems. The administrator has access to KRAA’s Viewpoint portal to review important information about all users’ MailSafe™ activity and can access some useful configuration features there as well. If the client is subscribed to KRAA’s Email Archiving service, all MailSafe™ messages including replies are stored for compliance purposes.
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